Reference

Legal terms for your India account

sk31 keeps its account terms, privacy handling, cookie choices and wallet checks in one clear legal area, so you know what applies before you open an account.

Account termsPrivacy useCookie choicesWallet checks
sk31 Legal terms for your India account
LEGAL HELP

Contact routes for policy questions

Legal questions need a clear route, not a generic inbox. Use the paths below when you want to ask about account terms, data use, cookie settings, wallet records or a request linked…

Legal email Send account-term, privacy or data-change requests from the email linked to your account. Include your username and a short reason so our team can place the request with the right legal record.
Wallet record desk For UPI, Paytm, PhonePe or Google Pay concerns, share the transaction ID, date and amount shown by your payment app. We use that trail to check the legal payment record.
Account access help If you cannot enter your account, contact us before creating another profile. We check identity and device history first, because duplicated profiles can affect legal access and payout checks.
DATA CARE

How we handle legal records

Your legal record is more than a profile name. It includes contact details, login history, wallet events, payment proofs, cookie choices, device markers and any messages you send us about the account.

Data collected

We collect the details needed to run your account: name, contact route, login events, device markers, wallet activity, payment references and messages you send about legal or account matters.

Cookie choices

Cookies help keep sessions active, remember language choice and spot unusual access. You can change browser cookie settings, but some account checks may need cookies to work correctly.

Account security

We compare login location, device signals and wallet activity when access looks unusual. This helps us stop account misuse before it affects your records or pending payout review.

Record retention

We keep legal, payment and account records for the time needed to handle disputes, tax checks, security reviews and lawful requests. Older material may be archived with restricted access.

Change requests

You may ask us to correct contact details, update account data or check a record you believe is wrong. We verify identity first so changes are made to the right profile.

Who to contact

Use the legal email for policy matters and the wallet desk for UPI, Paytm, PhonePe or Google Pay records. Clear routing helps us respond without moving your request between teams.

Your policy questions answered clearly

These answers explain how our legal terms apply to your account, your data and your wallet records. They are written for common situations we see from India, including UPI receipts, device changes, cookie settings and access checks. If your matter depends on local law, we treat availability and eligibility as limited to places where local law permits.

The account terms cover how you create and use your profile, how wallet records are checked, how access may be paused for security, and how availability depends on local law where you are.

We keep contact details, login history, device markers, wallet events, payment references and messages connected to your account. These records help us answer disputes, verify access and handle lawful requests.

Yes. Send the request from your linked email or contact route, and include the detail you want checked. We verify identity before making changes so another person cannot alter your record.

Payment references are used to match deposits, withdrawals and wallet questions to your account. A transaction ID or receipt helps us check the legal record without asking for unrelated personal details.

Access may be paused when login activity, identity details, payment records or local-law checks need review. We use the linked contact path to ask for the material needed to resolve the matter.

Cookies support login sessions, language settings, fraud checks and security review. If you block them in your browser, some account functions may need extra verification before we can confirm access.

Use the legal email for account terms, privacy use, correction requests or data questions. For wallet records, include the UPI, Paytm, PhonePe or Google Pay reference tied to the matter.